We’re looking for a driven Solution Manager to join the Wolters Kluwer Sales and Business Development Team. You are responsible for generating revenue by closing national account sales and managing high‑profile clients. You’ll work closely with different departments to identify and convert qualified opportunities, and you will work on CCH iKnowConnect , a next‑generation, AI‑enabled research platform that helps tax and legal professionals access trusted content and deliver accurate advice faster.
This role is based in our Bourke Street office, Melbourne, with flexible working arrangements.
Key Responsibilities
- Generate current sales prospects
- Maintain post‑sales contact with large or strategic clients to facilitate a positive and productive long‑term relationship
- Communicate with customers regarding any account problems and discuss customer concerns and suggestions
- Focus efforts on product feedback, enhancement, upgrades, and development
- Report suggestions to and develop solutions with sales, order processing, and customer success and support teams
- Compile data on marketing trends, competitive products and pricing and report to management
- Travel to and attend conferences, events and customer meetings as required
About You
- 5+ years’ experience in sales or other equivalent experience
- Solid understanding of business, financials,
products/services and the market, preferably with a reputation for providing expert knowledge within your industry
- Excellent communication (both written & oral) and presentation skills
- Ability to plan own territory/account approach and manage own resources
- Client engagement: Ability to interact with clients and understand their needs
- Sales techniques: Knowledge of effective sales strategies and techniques
- CRM proficiency: Experience with customer relationship management software
- Data analysis: Skills in interpreting market data and sales metrics
- Negotiation: Basic skills in negotiating terms with clients
- Project organization: Ability to manage sales projects and campaigns
- Feedback management: Skills in collecting and acting on client feedback
- Continuous learning: Commitment to ongoing sales and product training
Culture and Benefits
- Flexible Working Arrangement – Work from Anywhere and Hybrid Working (promoting work life balance)
- Learning and Development opportunities
- Access to health and wellness programs
- Parental leave benefits that exceed legislative requirements
- The opportunity to work within a global organization with experienced leaders
Our culture promotes inclusion, accessibility and flexible working arrangements.