- Prospect to shape core foundations and drive meaningful impact
- Broad, strategic exposure across the organisation

About Our Client

This organisation is a respected Not For Profit organisation. Known for its commitment to making a positive difference, this small‑sized organisation provides a supportive environment where employees can thrive and contribute meaningfully to its mission.

Job Description

Business Analysis and Continuous Improvement

- Elicit, analyse and validate business requirements with stakeholders
- Analyse current‑state "as‑is" processes, systems and data flows
- Define future‑state "to‑be" processes, capabilities and operating models
- Develop fit‑for‑purpose artefacts including requirements documentation, process maps, business cases and user stories (where applicable)
- Maintain requirements traceability and manage scope and change impacts

Process Improvement

- Identify opportunities for process improvement, simplification and standardisation
- Apply continuous improvement and Lean principles where appropriate
- Support benefits identification, measurement and realisation

Project Delivery and Governance Support

- Work with project managers and delivery teams to support planning and execution of improvement initiatives
- Contribute to initiative intake, prioritisation and portfolio activities
- Support testing, implementation planning and change readiness activities
- Ensure alignment with organisational governance, assurance and compliance requirements

Data Reporting and Insights

- Analyse qualitative and quantitative data to inform evidence‑based decision‑making
- Support the development of reports, dashboards and insights for leadership forums
- Ensure clarity, integrity and accuracy of analysis and recommendations

The Successful Applicant

Qualifications and Experience





- Demonstrated experience delivering end‑to‑end business analysis activities, including requirements elicitation, current‑ and future‑state analysis and development of fit‑for‑purpose artefacts
- Experience working across multiple business domains and partnering with stakeholders in operations, finance, IT or human resources
- Experience working in a for‑purpose, public sector or regulated environment
- Tertiary qualification in Business, Information Systems, Finance or a related discipline
- Business Analysis certification (e.g. CBAP, CCBA, Agile BA, or equivalent)

Skills, Knowledge and Behaviours

- Strong business analysis capability, including process modelling and structured problem‑solving
- Ability to analyse and interpret qualitative and quantitative data
- High‑level written and verbal communication skills, including producing clear documentation for diverse audiences and senior leaders
- Proven facilitation skills across workshops, interviews and working sessions
- Ability to influence and collaborate effectively in a matrix environment
- Capacity to balance strategic thinking with delivery detail, operating in ambiguity and change
- Strong organisation skills with attention to detail and ability to manage multiple priorities
- Proactive, solutions‑focused mindset with a continuous improvement orientation

What's on Offer

- Competitive salary package
- Permanent position within a supportive and collaborative work environment.
- Opportunity to contribute to meaningful projects in the Not For Profit sector.
- Professional development opportunities within the Technology department.
- Flexible work arrangements to support work‑life balance.

If you are passionate about making a difference and have the skills required to excel as a Business Analyst, we encourage you to apply and join a team that values innovation and impact.

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📌 Business Analyst - NFP (City of Darebin)
🏢 Michael Page Australia
📍 City of Darebin