## Customer Centre Agent | Wetherill ParkApplylocations: AUS > Wetherill Park > Cowpasture Rd > PLANT 3213 Hymix Wetherill Park Concretetime type: Full timeposted on: Posted Todaytime left to apply: End Date: July 13, 2026 (30 days left to apply)job requisition id: JR Reporting to the Hymix State Manager, you and your team are responsible for delivering a high level of customer service. We are looking for reliable and conscientious individuals with a passion for customer service to join our friendly Customer Service Centre team located in **Wetherill Park, NSW.** With a strong team culture, we value our people, their personal and professional growth and readily recognise the contributions they make to our success.**About the Role:*** Delivering remarkable customer service and great results, to help ensure we are planning towards the perfect day for our customers.* Handle a range of inbound customer calls from around the state.* Effectively manage customer orders for concrete and quarry products* Shifts starting from either 6am or 8am and then work an 8-hour shift.* Rostered Saturday morning work is required. Working 2 x half day Saturdays p/month and have the option to work those from home.**Background, Skills & Experience Required:*** Absolutely no logistics or construction industry experience necessary - learn it all through our well-established and structured training program.* Customer service experience - phone based or in person.* Problem Solving – working together and innovate to meet the challenges of the day.



No two days are the same.* Resilience – being able to take on a challenge with a calm and solutions focussed composure.* Confident in picking up new technology, we use SAP and Microsoft programs along with some internal systems.* Industry experience in 1 or more of the following Retail, Fast food/Hospitality, Banking, Insurance, Services Sector, Government. All those experiences you have are transferable.**What We Offer:*** Salary from $80k + super* Saturday work is paid additional to salary* Company laptop* Resources to work remotely* Free onsite parking* Close knit team with a flexible working dynamic* Ongoing career and development opportunities**Why Hymix**We invest in our people with structured learning, leadership programs and opportunities to grow across Australia and internationally.We celebrate our staff milestones with regular morning teas and lunches, hold fun social activities throughout the year. We are focused on the health and wellbeing of our team through activities such as fitness initiatives, mental health check-ins, charity fundraising and fresh fruit deliveries to name a few.**What’s on offer**Enjoy a comprehensive range of perks including salary sacrifice options, extensive learning and development, paid parental and grandparent leave, and discounts on concrete and quarry products. Access novated leasing, discounted health insurance and gym memberships,



plus savings on car hire. You’ll also receive 10% off electronics at JB Hi-Fi and more - all designed to support your wellbeing, growth, and lifestyle.### Welcome**Shaping the future, building successes**Heidelberg Materials – your springboard into the future of the construction materials industry. As a globally leading company in the construction sector, we manufacture one of the most widely used products, paving the way not only toward more sustainable production but also toward your personal success story. Our bold and innovative approach focuses on massive CO2 reduction, efficient recycling technologies, and digital solutions – setting current standards for the industry. In our globally connected and locally rooted community, your ideas have the power to shape a better tomorrow for people. With us, you’re not just shaping the industry’s future; you’re shaping your own. Let’s get to work!### About usHeidelberg Materials is one of the world's largest integrated manufacturers of building materials and solutions with leading market positions in cement, aggregates, and ready-mixed concrete. We are represented in more than 50 countries with around 51,000 employees at almost 3,000 locations.At the centre of our actions lies the responsibility for the environment. As the front runner on the path to carbon neutrality and circular economy in the building materials industry, we are working on sustainable building materials and solutions for the future. We enable new opportunities for our customers through digitalisation.
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📌 Customer Centre Agent | Wetherill Park (City of Sydney)
🏢 Heidelberg Materials
📍 City of Sydney