Role Overview

As a Quality Engineer, the successful candidate will play a key role in investigating, identifying, and resolving issues across design, installation, commissioning, manufacturing, and operational stages of Battery Energy Storage Systems (BESS) and related electrical systems. The role requires strong technical expertise along with problem-solving and cross-functional collaboration in factory, supplier, and shop‑floor quality environments.

Key Responsibilities

Incoming and In-Process Support

Support in managing and developing programs and reporting systems across global product lines in collaboration with Program Management.

Issue Resolution Leadership

Lead and drive issue resolution through cross-functional collaboration and implement corrective and preventive actions.

Documentation and Quality Record Maintenance

Maintain quality records including inspection reports, test data, and non-conformance logs, ensuring compliance with quality procedures and regulatory requirements.

Testing and Validation Support

Assist in testing and validation of Battery Energy Storage Systems (BESS) including functional testing, safety checks, wiring verification, and system-level commissioning.

Issue Triage & Quality Management

- Manage NCR triage, tracking, and closure
- Track and drive 8D corrective actions to closure
- Perform NCR trend analysis and elevate issues
- Track JIRA tickets (technical requests) and ensure closure
- Handle change requests and deviations tracking

Supplier, Factory & Cross-functional Coordination

- Work closely with suppliers, factory teams, engineering, and project teams to drive issue resolution
- Conduct supplier audits (internal & third-party)
- Support technical bulletin development and release




- Actively support factory/shop-floor quality execution and supplier-facing quality activities

Reporting & Analysis

- Prepare and maintain NCR, 8D, bi-weekly and monthly reports
- Provide insights through data-driven quality analysis

Product Readiness & Continuous Improvement

- Support new product readiness (including software)
- Capture and implement lessons learned
- Work with warranty teams for issue cost estimation
- Participate in CM site visits

Required Qualifications & Experience

- Bachelor’s degree in Engineering or related technical field
- 1–3+ years of experience in quality, engineering, manufacturing quality, or operations roles
- Experience handling non-conformities and quality systems (CAPA/NCR/8D preferred)
- Strong exposure to electrical systems and inverters; experience with battery/BESS technologies is preferred
- Hands-on experience in testing, commissioning, troubleshooting, and manufacturing/shop-floor quality activities
- Experience working directly with suppliers and factory quality teams
- Strong analytical and problem-solving skills with a hands-on “doer” mindset
- Exposure to renewable energy projects is preferred

Additional Expectations

- Strong collaboration and communication skills
- Ability to work in a quick-paced, global environment
- Understanding of compliance, validation, and risk mitigation processes
- Ability to drive corrective actions to closure rather than only reviewing or supervising activities
- Direct involvement in root cause analysis, NCR ownership, and factory-based quality execution will be highly preferred

Equal Opportunity Employer

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

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📌 Quality Engineer (City of Sydney)
🏢 Sgs
📍 City of Sydney