Permanent | Full time Location: Deception Bay QLD 4508 Salary: $90K+ Super + NFP Salary Packaging

Job Overview

We are dedicated to partnering with Aboriginal and Torres Strait Islander families to build safe, resilient, and thriving communities. Our Intensive Family Support (IFS) program is designed to support families navigating complex challenges, with a focus on a strengths‑based, culturally responsive approach that promotes safety, wellbeing, and belonging for children. This role offers an exciting opportunity for an Aboriginal and Torres Strait Islander Practitioner to deliver culturally safe, impactful support to families. The role is identified under section 14(D) of the NSW Anti‑Discrimination Act 1977 and all applicants must be Aboriginal or Torres Strait Islander Australians.

Key Responsibilities

- Provide culturally safe and respectful support to Aboriginal and Torres Strait Islander families, fostering strong connections with local community organisations, Elders, and Traditional Owners.
- Promote and implement the Intensive Family Support Cultural Practice Framework, offering guidance on safe cultural practices to enhance service delivery for Aboriginal and Torres Strait Islander families.
- Engage with families using a strengths‑based, client‑centred, and family‑focused approach, co‑creating case plans that support sustainable change.
- Actively assess risk and safety within family environments, responding to concerns and providing therapeutic interventions in homes while referring to specialised services when needed.
- Demonstrate knowledge of the National Principles for Child Safe Organisations and comply with child and youth safety policies to ensure best practices.
- Maintain comprehensive case files and undertake case management duties, including referrals, reports,



and monitoring service outputs in line with program policies.

Qualifications and Experience

- Strong knowledge and understanding of Aboriginal and Torres Strait Islander culture, including the impact of intergenerational trauma and the challenges faced by Aboriginal and Torres Strait Islander families.
- Experience working in Aboriginal and Torres Strait Islander communities, building partnerships between services, families, local communities, and other service providers.
- Case management experience supporting families with complex challenges such as mental health, disability, and domestic and family violence, with the ability to apply evidence‑based therapeutic frameworks.
- Strong interpersonal and communication skills, with the ability to engage vulnerable families, maintain relationships, and collaborate with professionals to achieve positive outcomes.
- Effective time management and computer literacy, including proficiency in Microsoft Office and client case management systems, while maintaining confidentiality and skilled boundaries.
- A degree or qualification in Human Services, Social Work, Social Sciences, Psychology, or another relevant field is desirable.

Additional Requirements Before Commencing

Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children/vulnerable people.

Benefits

- Rewarding work – every day you know you’re making a real difference
- Not‑for‑profit salary packaging, reducing your tax (details via AccessPay)
- Free external, confidential counselling and access to chaplaincy support
- Volunteering opportunities
- Opportunity to purchase additional annual leave
- Extra leave including Mission Australia Thank You Day & Work Anniversary Day off

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📌 Aboriginal and Torres Strait Islander Specialist Practitioner (Moreton Bay Region)
🏢 Iaawg
📍 Moreton Bay Region