Senior Manager, Student Wellbeing

UNSW College is seeking an experienced and student‑centered leader to oversee wellbeing, welfare and Under 18 support services. This is a key strategic role that drives the delivery of high‑quality, compliant, and culturally responsive wellbeing support for our diverse international and domestic student community.

Key responsibilities

- de:Providing strategic and operational leadership across Student Wellbeing, U18 and Accommodation servic
- es.Overseeing critical incident and crisis responses, including after‑hours escalati
- on.Designing and implementing inclusive, evidence‑based wellbeing progra
- ms.Managing mental health assessments, referral pathways and case management process
- es.Ensuring regulatory compliance across all wellbeing operations, reporting and documentati
- on.Building strong partnerships with UNSW Health, Security, Psychology & Wellness, Equitable Learning Services and other stakeholde
- rs.Delivering insights, reporting and recommendations that inform organisational strate

About you





You are an experienced wellbeing or mental health leader with qualifications in Social Work or Psychology (AASW or AHPRA registration required). You bring expertise in case management, crisis intervention, student wellbeing, and compliance in a higher‑education or similar setting. You’re a confident communicator and have a strong track record in leading teams and working across organisations, through complex and fast‑paced situations with professionalism and empathy.

Why join us

- n Us?A bright, contemporary workspace in Kensington, just 15 minutes from Ce
- ntralA collaborative culture that celebrates your milestones and achieve
- mentsThree additional gifted leave days at the end of the
- yearProfessional development opportunities, including tuition discounts at UNSW S
- ydneyDiscounted fitness passport membership op
- tionsHybrid working for balance and flexib

To apply

- 2026:A
- resumeA brief 1-2 page cover letter addressing the selection cr

Questions?

Please note UNSW College is closed for the end‑of‑year holidays from COB Tuesday 23/12/25 until Sunday 04/01/2026. The jobs inbox will not be monitored during this period.

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📌 Senior Manager, Student Wellbeing (City of Sydney)
🏢 UNSW College
📍 City of Sydney