A leading consulting firm in Australia seeks a CX Advisory Consultant to guide clients in designing and implementing Customer Experience (CX) and Employee Experience (EX) strategies. This role requires expertise in strategic consulting and analytical capabilities, with a robust emphasis on stakeholder engagement and facilitation. Candidates should have experience with CX frameworks and tools like Genesys and Salesforce. The position involves partnering with senior leaders to achieve measurable business outcomes.
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📌 Senior CX/EX Strategy Advisor for Public Sector (City of Sydney)
🏢 Nexon Asia Pacific
📍 City of Sydney
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