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Job Location: Sydney/ Melbourne- Australia
Job Type: Permanent
Job Experience: 15-20 years
Eligibility: Australian PR/ Citizen
Job Description
We are seeking an experienced Duck Creek Delivery Manager with Property & Casualty domain to oversee client relationships, drive business growth, and ensure the successful delivery of solutions. This role requires a dynamic individual with deep expertise in Duck Creek platform, strong client management skills, and the ability to align business objectives with technical capabilities.
Qualifications

- 10-15 years of experience in IT project management, with at least 5+ years in Duck Creek implementations.
- Strong understanding of Duck Creek product suite (Policy, Billing, Claims, Rating).
- Proven experience in Agile, Waterfall project delivery methodologies.
- Familiarity with P&C; system architecture, integration, and configuration best practices.
- Strong expertise in P&C; insurance industry processes and workflows.
- Proven experience in managing large, complex accounts and engagements.
- Ability to manage multiple projects and priorities in a fast-paced environment.
- Proficiency in project management tools like ADO, JIRA, MS Project, or similar.
- Excellent communication, negotiation and presentation skills.
- Strong analytical and problem-solving abilities.
- PMP, CSM, or equivalent project management certification preferred.

Responsibilities





- Manage end-to-end delivery of Duck Creek implementations across Policy, Billing, Claims, and Rating modules.
- Lead cross-functional teams including developers, analysts, testers, and client stakeholders.
- Define project scope, goals, and deliverables aligned with business objectives.
- Oversee project timelines, budgets, and resource allocation.
- Ensure adherence to Duck Creek implementation best practices and methodologies.
- Identify and mitigate risks and issues proactively.
- Provide regular updates to internal and external stakeholders.
- Support pre-sales activities including effort estimation and proposal development.
- Drive continuous improvement in delivery processes and team performance.

Seniority level

- Seniority level

Mid-Senior level

Employment type

- Employment type

Full-time

Job function

- Job function

Information Technology
- Industries

Technology, Information and Internet

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📌 Duck Creek Account Manager (Sydney)
🏢 Aggne
📍 Sydney