A highly regarded Australian tour operator is seeking a Tour Operations Consultant to join their team in Sydney CBD.
This is a fantastic opportunity for a polished and organised travel professional who enjoys the detail behind creating seamless journeys and ensuring every tour is perfectly prepared from start to finish.
About the Role
Working within a dedicated Tour Operations team, you will take ownership of tours, coordinating all operational details through to departure, during travel and post-tour completion.
You will be responsible for managing supplier relationships, finalising bookings, preparing travel documentation, supporting tour leaders and ensuring every element of the guest experience runs smoothly.
This is a hands-on operations role requiring exceptional attention to detail, strong organisation skills and the ability to manage multiple tours simultaneously.
Key Responsibilities
- Manage the full operational delivery of tours from handover through to completion
- Coordinate and confirm arrangements with suppliers including hotels, airlines, transport providers, guides and venues
- Manage booking confirmations, payments and operational deadlines
- Prepare detailed tour documentation, client travel materials and tour leader packs
- Liaise with tour leaders, suppliers and internal teams to ensure smooth tour delivery
- Provide support during live tours and assist with resolving any operational issues
- Complete post-tour follow-ups, reconciliations and internal debriefs
- Maintain accurate records and ensure all tour details are finalised prior to departure
About You
We are looking for a professional and detail-focused travel specialist who thrives in a busy operations environment.
You will ideally have:
- Previous tour operation experience (inbound or outbound)
- Minimum 2 years' experience in travel, tour operations or event management
- Excellent English communication skills, both written and verbal
- Strong organisational skills with exceptional attention to detail
- The ability to manage multiple priorities and deadlines simultaneously
- Confidence liaising with suppliers, clients and tour leaders
- A professional, polished and proactive approach to your work
- Strong problem-solving skills and a customer-focused mindset
Why You'll Love It
- Competitive Salary $70-75K + Super
- Join a passionate and experienced travel team
- Work with unique cultural and special interest tours
- Be part of a business that values professionalism, care and attention to detail
- Enjoy consistent Monday-Friday hours with no weekends or late nights
- Work in a collaborative office environment in Sydney CBD
Apply Now:
For a confidential discussion, contact Bree on (phone hidden) email
[email protected] or click Apply Now.
Please note: Applicants must have unrestricted Australian working rights.
Only shortlisted candidates will be contacted.
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A highly regarded Australian tour operator is seeking a Tour Operations Consultant to join their team in Sydney CBD.
This is a fantastic opportunity for a polished and organised travel professional who enjoys the detail behind creating seamless journeys and ensuring every tour is perfectly prepared from start to finish.
About the Role
Working within a dedicated Tour Operations team, you will take ownership of tours, coordinating all operational details through to departure, during travel and post-tour completion.
You will be responsible for managing supplier relationships, finalising bookings, preparing travel documentation, supporting tour leaders and ensuring every element of the guest experience runs smoothly.
This is a hands-on operations role requiring exceptional attention to detail, strong organisation skills and the ability to manage multiple tours simultaneously.
Key Responsibilities
- Manage the full operational delivery of tours from handover through to completion
- Coordinate and confirm arrangements with suppliers including hotels, airlines, transport providers, guides and venues
- Manage booking confirmations, payments and operational deadlines
- Prepare detailed tour documentation, client travel materials and tour leader packs
- Liaise with tour leaders, suppliers and internal teams to ensure smooth tour delivery
- Provide support during live tours and assist with resolving any operational issues
- Complete post-tour follow-ups, reconciliations and internal debriefs
- Maintain accurate records and ensure all tour details are finalised prior to departure
About You
We are looking for a professional and detail-focused travel specialist who thrives in a busy operations environment.
You will ideally have:
- Previous tour operation experience (inbound or outbound)
- Minimum 2 years' experience in travel, tour operations or event management
- Excellent English communication skills, both written and verbal
- Robust organisational skills with exceptional attention to detail
- The ability to manage multiple priorities and deadlines simultaneously
- Confidence liaising with suppliers, clients and tour leaders
- A professional, polished and proactive approach to your work
- Strong problem-solving skills and a customer-focused mindset
Why You'll Love It
- Competitive Salary $70-75K + Super
- Join a passionate and experienced travel team
- Work with unique cultural and special interest tours
- Be part of a business that values professionalism, care and attention to detail
- Enjoy consistent Monday-Friday hours with no weekends or late nights
- Work in a collaborative office environment in Sydney CBD
Apply Now:
For a confidential discussion, contact Bree on (phone hidden) email
[email protected] or click Apply Now.
Please note: Applicants must have unrestricted Australian working rights.
Only shortlisted candidates will be contacted.
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Required Skill Profession
Tour And Travel Guides
📌 Tour Operations Executive Premium Travel Experiences (Melbourne)
🏢 Travel Trade Recruitment
📍 Melbourne