Coffs Harbour Dealership

We are seeking a motivated and reliable Customer Service Representative to join our Coffs Harbour Branch.

Key responsibilities will include, but are not limited to:

- Answer Phones
- Greet customers on arrival
- Assist customers with bookings and service inquiries
- Process Repair Orders and Invoices
- Liaise with Service Manager, Workshop Controller, Salespersons, and other internal staff members
- Communicate with customers and relay accurate information

To be successful for this role you will need:

- Ability to work to deadlines and work under pressure with minimal supervision
- Excellent Customer Service and Communication Skills
- Be organised and proactive
- Driver’s License
- Experience using Microsoft Word, Excel and Outlook
- High level of ambition
- Quick thinking and problem solving skills
- Positive attitude
- Willingness to learn, grow and adapt to a changing setting




- Participation in rotating Saturday roster

Preferred but not essential:

- Previous experience with Equip or similar Operating System an advantage though not essential
- Previous experience in the Automotive Industry as a Service Advisor

Other Benefits

- Free Friday Lunch
- Employment stability (we have been operating for 35 years)
- Pathways for upskilling
- Uniforms
- Free Flu Shots
- Monthly RDO Option (after qualifying period)

To apply email resume with at least 2 references.

Wage dependent on experience

Only shortlisted candidates will be contacted

Employment offer subject to successful completion of pre employment medical

Send resume with at least 2 current references to: [email protected]. For more information phone on 02 6568 2888

📌 Customer Service Representative (Coffs Harbour)
🏢 Midcoast Trucks
📍 Coffs Harbour