We are seeking a Facility Manager to assist with the coordination and administration of commercial agreements and project-related documentation.

The Facility Manager is responsible for managing the delivery of commercial cleaning services across a portfolio of client sites, ensuring contractual obligations are met while maintaining high standards of quality, safety, and customer satisfaction.

Key Responsibilities:

- Plan, coordinate and oversee cleaning operations across multiple commercial, industrial and government client sites.
- Develop operational plans, staffing schedules and site allocations to ensure services are delivered efficiently and in accordance with client requirements.
- Lead, supervise and support site supervisors and cleaning personnel, including recruitment, induction, training, performance management and ongoing development.
- Build and maintain positive working relationships with clients by conducting regular meetings, responding to service requests and proactively resolving operational issues.
- Carry out routine site inspections to assess service quality, identify areas requiring improvement and implement corrective action where necessary.
- Ensure sufficient labour, equipment and cleaning consumables are available to meet operational requirements and coordinate procurement where required.
- Monitor financial performance of service contracts, including labour costs, material usage and operational expenditure, and recommend measures to improve efficiency and profitability.
- Coordinate the mobilisation of recent cleaning contracts, including workforce planning, equipment deployment and implementation of site-specific procedures.
- Develop and implement operational procedures that promote consistent service delivery across all managed sites.
- Ensure all cleaning activities are conducted in accordance with workplace health and safety requirements,



environmental standards and company policies.
- Investigate client concerns, workplace incidents and service failures, and implement preventative measures to minimise recurrence.
- Prepare operational reports, service performance reviews and management recommendations to support business planning and continuous improvement.
- Work closely with senior management to identify opportunities for business growth, contract expansion and improved service delivery.

Requirements:

Applicants should demonstrate:

- A bachelor's degree or higher qualification in Business, Management, Facilities Management or a related discipline, or equivalent industry experience in a supervisory or management role within the commercial cleaning or facilities services sector.
- Proven experience managing multiple commercial cleaning contracts or facilities service operations.
- Strong leadership skills with the ability to manage supervisors and large operational teams across different locations.
- Experience developing staff rosters, allocating resources and managing workforce performance.
- Sound commercial awareness with experience monitoring budgets, labour costs and contract profitability.
- Excellent client relationship management and communication skills.
- Strong organisational skills with the ability to prioritise competing operational demands.
- Practical knowledge of workplace health and safety requirements, risk management and quality assurance within a commercial cleaning environment.
- Experience coordinating subcontractors, suppliers and equipment maintenance.
- Strong problem-solving abilities and the capacity to respond effectively to operational issues and client requests.
- Proficiency in Microsoft Office and operational management software.
- A current Australian driver's licence and willingness to travel regularly between client sites.

Language skills - English, Sinhala

Pay: $72,000.00 – $94,000.00 per year

Work Location: In person

📌 Facility Manager (Brisbane)
🏢 BM Property Services
📍 Brisbane