Auto & General (A&G;) is seeking a Senior Service Desk Analyst to join its Technology division at the Toowong office. You will be the first point of escalation for incidents and service requests, delivering expert ICT support while mentoring the Service Desk Analyst team.
You will support a range of devices and systems, work across remote and in office users, and contribute to knowledge base improvements. The role includes rostered after-hours support and opportunities to drive service‐desk
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📌 Senior Service Desk Analyst - Lead Escalations & Mentoring (Brisbane)
🏢 Auto & General Australia
📍 Brisbane
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