Mackay Hospital and Health Service is dedicated to delivering quality health care across the Mackay, Isaac, and Whitsunday regions.

Join our growing Health Service and be part of a culture built on collaboration, trust, respect, and teamwork.

Whether you’re working in regional, rural, or remote settings, we offer unique opportunities and experiences you won’t find in a metropolitan hospital.

Role details

The Digital Health Solutions at the Mackay Base Hospital is seeking applications for an Application Support Officer to join their team on a temporary basis.

Your opportunity

To work in a collaborative team and contribute to the ongoing maintenance of a Digital Hospital environment. You will have the chance to contribute to training delivery, adoption, end user support, interoperability of ieMR with other systems and devices, User Acceptance Testing, Production Validation Testing, functionality in the clinical context, validation, configuration of personal customisations, system change request/approvals, reporting/data collection, and engagement with stakeholders.

Each application will have focus areas tailored to their specific strengths while developing the broad skills required. The team would be responsive to peak load demands of the service and requires broad involvement in all aspects of digital transformation.

About The Team

The Digital Health Solutions team (DHS) support the state-wide Integrated Electronic Medical Record (ieMR)



solution and offers opportunity to be involved in training delivery and system adoption, as well as change management and process redesign.

The functionality of ieMR at this HHS includes Medication Management, Anaesthetics, Surgi Net, First Net, Care Delivery, Renal and Powerchart Maternity solutions and includes device integration for ECG and CTG.

MHHS Has a Vision

- Be renowned for excellence in health care, teaching and Research.
- Be at the forefront of creating Australia/'s ‘Digital hospitals/'.
- Be a leading ‘Digital Hospital and Health Service' in Queensland.

About Our Hospital And Health Service

Mackay Hospital and Health Service has 6 hospitals, 2 multi-purpose health services and 4 community health centres that employ more than 3,700 staff. The district covers an area of approximately 90,000km2 and provides services to patients and their families in Bowen, Cannonvale, Clermont, Collinsville, Dysart, Glenden, Mackay, Middlemount, Moranbah, Proserpine and Sarina.

Some Of Our Great Benefits On Offer

- Competitive wages, salary packaging and leave entitlements
- Flexible working arrangements
- A diverse work culture
- Career development
- Professional development opportunities
- Education opportunities, Study and Research
- Paid parental leave
- Employee Assistance Program (EAP)
- Discounted Private Health Insurance
- Fitness Passport

Occupational group Administration

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📌 Application Support Officer - Digital Health Solutions (Mackay)
🏢 Mackay Hospital And Health Service
📍 Mackay