02 Aug
|
Veritas Group
|
Perth
02 Aug
Veritas Group
Perth
About Us:
Veritas is a nationally recognised leader in background check services, operating across the aviation, maritime, offshore, and transport sectors in every state and territory of Australia. As an innovative company, our team of software developers and administrative professionals collaborates to create bespoke solutions that are essential to supporting national security initiatives in these key industries.
About the Roles:
We have positions available for:
- Receptionist: As the Receptionist, you’ll be the first point of contact for visitors and callers, ensuring a professional and welcoming environment. You’ll manage front-desk duties, handle enquiries, support admin tasks, and assist with office coordination.
- Administrator: The Administrator role encompasses a wide range of administrative tasks, such as processing applications, handling incoming phone calls, and assisting customers. As a key part of the operations team, you will ensure the efficient processing of background checks and other administrative responsibilities.
We are seeking dependable and driven administrative professionals who can demonstrate exceptional attention to detail and confidently handle a variety of tasks. These roles are ideal for those with strong communication skills, a friendly and qualified demeanor, and the ability to be responsive in a dynamic environment.
Office Location: Perth CBD
Working Hours: 8 AM to 4 PM
Key Responsibilities (both roles):
- Customer Service & Interaction: Greet and assist visitors, clients, and applicants in a professional and friendly manner. Handle incoming calls, emails, and enquiries, providing accurate information and support.
- Front Desk & Office Administration: Manage reception area operations, including scheduling appointments, and maintaining the reception area, while assisting with general administrative tasks.
- Communication & Coordination:
Communicate promptly with appropriate staff and liaise with internal departments to ensure smooth office operations and effective service delivery.
- Confidentiality & Security: Follow security procedures to control office access, ensure visitor compliance, and handle sensitive information with discretion.
- Resource Management: Monitor and replenish office supplies, place orders as needed and support the setup of meeting rooms and coordination of office events.
- Application & Identity Processing: Verify applicant identities and process background check applications using Veritas’ ID management system (training provided). Assist with the creation of invoices and the printing and distribution of results.
About You:
Even if you don’t meet every requirement, we encourage you to apply.
Our ideal candidates have 1-3 years of experience in customer service and/or administration within a professional environment. Trustworthiness, integrity, strong attention to detail, and exceptional customer service skills are essential. You should excel in time management, take a proactive approach to planning and organising your workload, and possess a positive attitude, working well in a team to deliver customer-focused solutions.
Successful applicants will either hold or be requested to obtain a current National Police Check. They will also need to undertake a security background checking process.
What We Offer:
- A friendly, inclusive, and cohesive team environment
- On-the-job coaching, training and mentoring
- A competitive salary
- A workspace that is professional and has a high quality fit-out
We know that a positive workplace culture is the key to success, so our Wellbeing Program, monthly massages for all staff, access to services such as an employee assistance program and professional coffee machines are just some of the things that help to keep us going!
Next Steps:
We are looking to fill these roles promptly. If you're interested, we encourage you to apply without delay. Please submit your updated CV and cover letter via Seek. We look forward to hearing from you.
For any questions regarding the role, please email Mya Oman at ***********@veritasgroup.com.au
📌 Receptionist & Administrator (Multiple Roles Available) (Perth)
🏢 Veritas Group
📍 Perth