Family Health Care Mackay Ooralea has an exciting opportunity for an outstanding Medical Receptionist to join our exceptional team on a Full Time basis.

This is an exciting prospect to work in a collaborative healthcare environment focused on delivering high-quality patient care. If you're enthusiastic, professional, and committed to making a positive difference in the community, we'd love to hear from you.

Daily tasks and responsibilities will include:

- Excellent customer service – you will be the first point of contact for our patients, in person and on the phone.

- Maintaining confidentiality while managing patient records.

- Processing payments, Medicare and third-party claims and reconciliations

- General administration and daily office duties

- Duties as required by Doctors and the Practice Manager

To be successful in this role, you will have:

- Experience as a Medical Receptionist or similar role is preferred but not required

- Ability to work under pressure, multi-task, and prioritise

- Excellent communication skills (written and verbal)

- Professional, friendly,



confident, and courteous manner

- High level of computer literacy

- Strong organisational and problem-solving skills

- Ability to work in a diverse team and independently

- Available Monday to Friday (our clinic is open between 8am-5pm)

- GP experience and experience with Best Practice software will be preferred but is not mandatory

What we can offer you:

- Access to our Employee Assistance Program for you and your direct family

- Capacity to develop/expand your skill base within your areas of interest

- Fun and friendly supportive team environment

- Flexibility and a great range of hours available for motivated individuals

How to show your interest

Please send a brief introductory letter that addresses why you are seeking a role with us, outlining what you can personally bring to the role, along with your availability.

We look forward to welcoming a like-minded Medical Receptionist to our team.

📌 Medical Receptionist (Mackay)
🏢 Better Medical
📍 Mackay