Senior Office Administrator / Scheduler – Full Time

Aussie Homes Garage Doors WA | Based out of O'Connor, WA

Monday to Friday | 8:00 am – 4:00 pm | Two Saturdays per Month (8:00 am–12:00 pm)

Are you an experienced Office Administrator who thrives in a fast-paced environment and can keep a busy team running efficiently?

Aussie Homes Garage Doors WA is a growing, locally owned business servicing customers throughout the Perth metropolitan area. We're looking for a confident, highly organised Senior Office Administrator / Scheduler to take ownership of our day-to-day office operations and coordinate our team of technicians.

This is not an entry-level administration role. We're looking for someone with proven scheduling and team coordination experience who can confidently prioritise workloads, manage competing demands and keep everything running smoothly.

Customer service is at the heart of what we do. While it can be challenging at times, it's also incredibly rewarding. We're looking for someone who remains calm under pressure, communicates professionally, and genuinely enjoys helping people while finding practical solutions.

About the Role

As our Senior Office Administrator, you'll be responsible for the smooth running of the office while ensuring our technicians are scheduled efficiently and our customers receive exceptional service.

Key Responsibilities

- Schedule and coordinate technicians across the Perth metropolitan area

- Manage daily workflows and job allocations

- Answer incoming calls and respond to customer enquiries

- Book service calls, repairs and installations

- Prepare quotes, invoices and job documentation

- Liaise with technicians, suppliers and customers

- Update and manage jobs using ServiceM8

- Ensure office systems and processes run efficiently

- Support management with general office operations

Essential Requirements

- Proven experience in scheduling or dispatching field technicians





- Previous experience coordinating or leading a team

- Excellent customer service and communication skills

- Strong organisational and time management skills

- Ability to multitask and work under pressure

- High level of computer literacy

- Exceptional attention to detail

- Professional and confident phone manner

- Ability to solve problems and make decisions independently

- Must have, or be able to obtain, a National Police Clearance

Highly Regarded

- Experience using ServiceM8

- Experience with Xero

- Experience in the building, garage door, maintenance or trade industry

- Bookkeeping experience is highly regarded and would be a bonus, particularly if you have experience with accounts payable, accounts receivable, bank reconciliations or Xero.

What's Included

- Full time permanent position

- Monday to Friday, 8:00 am–4:00 pm

- Two Saturdays per month (8:00 am–12:00 pm)

- Based out of O'Connor

- Competitive salary based on experience

- Supportive management team

- Stable long-term position with a growing local business

- Opportunity to make the role your own and contribute to the company's continued growth

About You

You're organised, confident and enjoy being the person who keeps everything on track. You have experience scheduling technicians, coordinating a busy team and delivering outstanding customer service—even when the day gets hectic. You lead by example, communicate effectively and take pride in getting the job done right.

If you also have bookkeeping experience, that's a real advantage and will allow you to contribute even more to our growing business.

If you're looking for a senior administration role where you'll be trusted to make decisions, manage a busy workload and play a key role in the success of a growing business, we'd love to hear from you.

Apply Now

Click Apply Now and submit your resume along with a cover letter outlining your scheduling, team coordination and any bookkeeping experience.

📌 Senior Office Administrator / Scheduler – Full Time (Perth)
🏢 Aussie Homes Building and Maintenance Services
📍 Perth