Receptionist | Front of House

Wilson Property | Traralgon

Good people. Solid team. Right here in Traralgon.

Wilson Property is looking for an enthusiastic, organised and people-focused Receptionist to join our team.

As the first face our clients see when they walk through the door - and often the first voice they hear on the phone - you’ll play an important role in creating the Wilson Property experience from the moment someone connects with us.

This position is ideally suited to someone who is mature-minded, confident dealing with a wide variety of people and takes genuine pride in their work, their workplace and the service they provide.

While you’ll be the friendly face of our front desk, this is much more than a reception role. You’ll be involved across the business, providing administration support to our Sales, Property Management and Commercial teams while helping keep our office organised, professional and running smoothly.

The Role

No two days will look exactly the same. Your responsibilities will include:

- Meeting and greeting clients and visitors at reception

- Managing incoming calls, emails and general enquiries

- Providing friendly and professional communication with clients

- Directing enquiries to the appropriate team members

- Supporting our Sales, Property Management and Commercial teams with administration

- Assisting with documentation, data entry and general office tasks

- Managing mail, banking and receipting where required

- Managing stationery, office supplies and equipment

- Registering, signing in and signing out property keys

- Keeping reception, meeting rooms,



kitchen and shared office spaces presented to a high standard

- Helping the wider team wherever needed

- Being a proud advocate for the Wilson Property brand

You’ll become an important part of the day-to-day rhythm of our office - noticing what needs doing, taking ownership and helping create a great experience for both our clients and our team.

About You

We’re looking for someone who brings initiative, energy and a strong customer focus.

You’ll ideally be:

- Warm, friendly and confident dealing with people

- Highly organised with exceptional attention to detail

- Professional, mature and discreet

- An excellent communicator in person, over the phone and in writing

- Comfortable using technology and cloud-based software

- Able to multitask and manage changing priorities

- Proactive, with the ability to think ahead and take ownership of your role

- Solutions-focused and confident using your initiative

- Reliable, positive and willing to pitch in

- A team player who wants to contribute to shared goals

- Motivated by self-growth and professional development

A background in real estate is favourable but not essential. Previous administration or customer service experience, strong computer skills and confidence working with people will be highly regarded.

What We Offer

At Wilson Property,



you won’t simply be sitting behind a reception desk - you’ll be part of the team.

You’ll have the opportunity to learn about different areas of real estate, develop your skills and grow within an established local business.

We offer ongoing training and support, modern systems and technology, experienced leadership, professional development and a collaborative team environment.

And while we take our work seriously, we enjoy being a team too - celebrating achievements, supporting each other and enjoying team events along the way.

Since 1997, Wilson Property has been built on strong relationships with our clients, our community and each other.

We’re proudly independent. Proudly local. And proud of the team behind our name.

Be the welcome. Own the role. Be part of the team.
Right here at Wilson Property.

Position Requirements

A Victorian Agent’s Representative qualification is preferred, or a willingness to obtain the appropriate qualification.

Applicants will also require a current Police Check or willingness to obtain one. Previous administration, customer service or real estate experience will be advantageous.

As part of our recruitment process, shortlisted applicants may complete computer skills testing and a questionnaire.

Ready to Join Us?

If you’re organised, people-focused and ready to take ownership of a varied role within a busy real estate office, we’d love to hear from you.

Please submit your cover letter and resume to ••••@wprpm.com.au. All applications will be treated in the strictest confidence.

📌 Receptionist (Traralgon)
🏢 Wilson Property
📍 Traralgon