Prostek is a successful privately owned Australian subsidiary of the OPED Group of Companies. We are a leading Australian provider of Prosthetic and Orthotic clinical services and products.

We are seeking an experienced, productive Receptionist/ Administrator with a passion for Customer Service and excellent organisational skills to join our dynamic & friendly team, based at our newly built facility.

As the Receptionist/Administrator your role is critical in supporting the day to day running of the busy practice and ensuring a commitment to the delivery of professional, caring and friendly services to patients, referrers and customers.

- Coordinate daily administrative functions / Reception duties including but not limited to; greeting patients, diary/calendar management for the clinic, processing payments & receipts, phone system management and providing support.

- Portray professionalism and integrity along with demonstrating behaviour and attitude that is in line with the company’s core values.

- Update and maintain confidential information databases to a high standard, in line with company policies and audit requirements. Experience in Cliniko would be favourable.

- Manage funder invoicing and follow up on outstanding payments to ensure timely processing.

- Handle patient complaints professionally, ensuring all matters are managed in accordance with established policies, procedures, and regulatory guidelines.

- Oversee the cleanliness, organization, and restocking of patient and staff amenities, including common areas, waiting rooms,



and treatment rooms.

- Undertake ad hoc projects and provide administrative support as required to assist daily operations.

- Manage inventory, including stock ordering, receiving deliveries, and maintaining work in progress tubs.

- Coordinate product returns and supplier credits, ensuring all required documentation is completed accurately and processed promptly.

- Liaise effectively with internal teams, suppliers, and other external stakeholders to support smooth operations and maintain appropriate stock levels.

- Prepare and dispatch goods using online freight and courier platforms, including StarTrack.

Required Skills

- Previous experience working within a health environment/clinic will be advantageous.

- Ability to effectively and professionally communicate with patients and staff members in a clear and concise manner – both verbally and written. This includes working remotely with our Melbourne head office.

- Ability to work under pressure - no two days are ever the same at our clinics!

- Strong organisational skills with proven ability to plan, manage & prioritise a busy workload.

REQUIREMENTS:

- You will be required to apply for an NDIS Workers Screening Check

What we can provide

- Dynamic, enjoyable, supportive culture, based on our values

- Corporate Travel Program

- Employee Assistance Program (EAP)

- Free on-site carparking

- Newly built facility with excellent amenities

Applications can be sent to:

********@prostek.com.au – Katherine Vabolis

📌 Medical Receptionist/ Administrator (Adelaide)
🏢 Prostek
📍 Adelaide