Creating a brighter future for life in the Tropics and beyond through education and research that makes a difference locally and globally, James Cook University (JCU) is seeking Administrative Officers to join our team.Based at our Bebegu Yumba campus in TownsvilleMultiple full-time fixed-term opportunities are available, with appointment periods ranging from 5 to 12 months.HEWL 5: $78,740 - $89,310 p.a. + up to 17% super and other employee benefits
WHAT YOU CAN ACCOMPLISH IN THE ROLEAs an Administrative Officer, you will play a key role in supporting Colleges across James Cook University by delivering high-quality administrative, organisational and customer service support. Working in a fast-paced environment, you will contribute to the efficient delivery of services, ensuring activities are completed in accordance with University policies, procedures and systems.Key responsibilities include:Coordinating and scheduling internal and external meetings and eventsProviding administrative support to Executive Team members and broader College operationsOrganising travel and accommodation arrangementsCoordinating recruitment activities, including arranging interviewsDrafting and preparing a range of communications and correspondenceLiaising with staff, students, clients and key stakeholdersReviewing, processing and finalising ServiceNow requestsManaging documentation and maintaining accurate records and databases
WHAT YOU WILL BRING TO THE ROLEYou are a highly organised administrative professional with excellent customer service skills and the ability to manage competing priorities. You have experience supporting senior staff or executive teams and are confident working across a range of systems and processes.You will also demonstrate:Experience providing high-quality administrative support in a busy environmentStrong customer service skills with the ability to manage high volumes of enquiries via phone and emailExcellent written and verbal communication skillsProficiency in Microsoft Office and computerised systems and databasesStrong time management and organisational skills with the ability to meet deadlinesHigh attention to detail and accuracyThe ability to build positive relationships with people from diverse backgroundsA collaborative approach while also being able to work independently
WHY JCU?JCU offers a dynamic and culturally diverse workplace where your ideas are valued, your skilled growth is supported, and your work-life balance is respected. Working under the values of Authenticity, Excellence, Integrity, and Respect, we support and empower our people through the provisions of;A generous superannuation scheme with up to 17% employer contributions with UniSuper5 weeks of annual recreation leave plus leave loading15 days paid sick/carers leave per yearUp to 6 months paid parental leaveA range of flexible working optionsStaff study assistance and paid study leaveOngoing professional development supportFitness PassportCorporate discount on health insuranceFree Employee Assistance Program (coaching and counselling)Well-equipped modern facilities and contemporary workspaces with access to on-site childcare and medical services at our Townsville and Cairns’ campuses
HOW TO APPLYClick the Apply button to be redirected to the JCU Careers Page and complete the following steps:Complete the online application form.Upload your current resume.Submit a cover letter outlining your relevant experience and how your skills and capabilities will contribute to your success in the role.Applications close Monday, 10th August at 11:55 PM AEST.ABOUT OUR PROCESSAt JCU, we are committed to employing individuals who meet the requirements of the role and align with our values. All applicants will be contacted and advised of an outcome once the recruitment process has been finalised.Please visit our Information Privacy Policy to understand how your information is collected, stored, accessed and used.James Cook University encourages people from all backgrounds who meet the role requirements to apply. We value and celebrate the diversity of our community and are committed to providing a safe, inclusive and welcoming learning and working environment.

📌 Administrative Officer (Townsville)
🏢 James Cook University
📍 Townsville