Psychology Clinic Administrator: Be the Heart of Our Practice

ANIMA Health Network | West Leederville, WA
Casual (with a view for permanent) | 3-4 days per week | In office | Immediate Start
Potential for Permanent Employment for the Right Person

About Us

At ANIMA Health Network, we're more than a Clinical Psychology practice. We're a supportive, values-driven team committed to helping people live more meaningful and fulfilling lives.

Based in West Leederville, our team provides evidence-based assessment and therapy across the lifespan. We believe exceptional client care begins with exceptional people, and our Patient Care Team plays a vital role in helping clients feel welcomed, supported and cared for from their very first interaction with ANIMA.

Our Patient Care Team are a valued part of the practice. We believe administration staff play a vital role in client care and are often the first people clients turn to when they need support, reassurance or guidance. We're committed to creating a workplace where people feel respected, supported and genuinely enjoy coming to work.

And yes, our much-loved therapy dog, Hachi, is often around the clinic.

The Role

We're looking for an experienced and compassionate Psychology Clinic Administrator to join our growing Patient Care Team.

This is a casual ongoing position working approximately 3-4 days per week, with opportunities for additional leave coverage when required. For the right person, there is potential for the role to become permanent over time.

Experience working in a psychology practice and familiarity with Halaxy will be highly regarded, as these will allow you to get up to speed more quickly within our Patient Care Team.

Your responsibilities will include:

- Managing appointments and clinician diaries

- Handling phone, email and online enquiries

- Managing referrals, waitlists and intake processes

- Processing Medicare claims, billing and invoicing

- Maintaining accurate client records





- Supporting clinicians with day-to-day administrative tasks

- Assisting with general administration across the practice

- Creating a warm, professional and welcoming experience for clients and visitors

✅ About You

We're looking for someone who is experienced in mental health settings, organised, and genuinely cares about people.

Essential

- Minimum 2 years' experience in medical reception, healthcare administration or a similar administrative role

- Experience with Medicare billing and private practice administration

- Strong organisational and time management skills

- Excellent communication and interpersonal skills

- Ability to manage multiple priorities in a fast-paced environment

- Strong attention to detail

- Confidence using technology and learning new systems

- Professionalism, discretion and respect for confidentiality

- Current Working With Children Check (or willingness to obtain)

- Current National Police Clearance (or willingness to obtain)

Highly Regarded

- Experience working in a psychology, mental health or allied health practice

- Experience using Halaxy practice management software

- Experience managing referrals, waitlists and intake processes

- Experience with Microsoft 365, Outlook, Teams and SharePoint

Why Join ANIMA?

- Meaningful work that genuinely impacts people's lives

- A supportive, friendly and collaborative team culture

- A workplace where administration staff are valued as an important part of client care

- Ongoing learning and development opportunities

- Work alongside experienced clinical psychologists

- Stable daytime hours across 3-4 days per week

- Potential for permanent employment for the right person

- Therapy dog perks with Hachi.

Apply Now

Please submit your resume together with a brief cover letter addressing:

1. Why this role interests you.

2. What attracts you to ANIMA.

3. Why you believe you would be a great fit for our Patient Care Team.

Applications will be reviewed as they are received, and early applications are encouraged.

Please note that only shortlisted applicants will be contacted.

📌 Psychology Clinic Administrator: Be the Heart of Our Practice (Perth)
🏢 ANIMA Health Network
📍 Perth