Little Saints ELC | Princes Way Drouin | School-Hours Schedule - 9:00am - 2:30pm

Are you an organised, people-focused professional, looking for a role that fits perfectly around school drop-offs, pick-ups, and family life?

We are seeking an Admin Support Officer for our Princes Way, Drouin service . This role is critical in supporting our daily operations.

A Place Where You're Valued (Our Incredible Benefits!)

At Little Saints ELC, we believe in nurturing our staff as much as we nurture our children. We’re proud to offer a culture that’s centered around you, with benefits that truly matter:

- Family-Friendly Perks: Enjoy a generous 75% discount on childcare fees

- Your Well-being is Our Priority: Confidential support through our Employee Assistance Program (EAP).

- Celebrate Your Success: We love to celebrate you! Enjoy a special Birthday Celebration and a fantastic Annual Staff Awards to recognise your achievements and dedication.

- Supportive Culture: Join an amazing team with supportive management who are genuinely committed to your growth and happiness.

- A Smooth Start to Your Day: Enjoy the convenience of free on-site parking and a professional look with uniforms supplied.

About the Role:
The Admin Support Officer is responsible for providing essential administrative, clerical, and reception support to the Centre Director, educators, families, and children. This role is crucial for ensuring the efficient day-to-day operation of all administrative functions within the service.

You’ll be responsible for:

Front-of-House and Communication

- Act as the primary point of contact for all incoming calls, emails, and visitors, providing a warm and professional welcome.

- Manage the Centre's communication systems,



including distributing mail, managing the general inbox, and ensuring timely information flow.

- Liaise professionally with families, staff, suppliers, and external agencies.

- Schedule meetings and appointments for the Centre Director as required.

Administrative and Clerical Support

- Maintain accurate and organised filing systems (digital and physical) for children's enrolments, staff records, and general Centre operations, ensuring compliance with privacy standards.

- Assist the Centre Director with record-keeping for staff training, mandatory reporting, and licensing requirements.

- Manage office supplies inventory, including ordering, receiving, and stocking.

- Prepare and format documents, letters, newsletters, forms, and reports as directed by the Centre Director.

- Assist with fee management, including basic invoicing, processing payments, and following up on outstanding accounts (under the guidance of the Director).

Enrolment and Family Support

- Assist in the management of the prospective family waiting list and enrolment processes.

- Prepare and compile enrolment packs and orientation information for new families.

- Ensure all child and family data is accurately entered and maintained in the relevant Child Care Management System (CCMS) software.

Centre Operations





- Maintain the general tidiness and organisation of the administrative office and reception area.

- Undertake Educator duties on the floor as directed/requied.

- Undertake special administrative projects as directed by the Centre Director.

What You'll Bring to Our Awesome Team:

Essential

- Proven experience (minimum 2 years) in an administrative or office support role, preferably within an ELC, school, or similar service environment.

- Minimum Certificate III in Early Childhood Education and Care

- High-level proficiency in Microsoft Office Suite (Word, Excel, Outlook) and solid computer literacy.

- Exceptional organisational and time management skills, with the ability to manage competing priorities effectively.

- Excellent written and verbal communication skills, demonstrating a professional and personable approach.

- A strong commitment to confidentiality and discretion, particularly when handling sensitive family and personnel information.

- Ability to work independently and as part of a team, taking initiative where appropriate.

Desirable

- Familiarity with a Child Care Management System (e.g. Xplor)

- Knowledge of the early childhood education sector and relevant regulations.

Our Commitment to Safety and Inclusion:
Little Saints ELC is a Child Safe company with a zero-tolerance approach to child abuse and neglect. We celebrate diversity and inclusion and encourage applications from individuals with disabilities, Aboriginal and/or Torres Strait Islander peoples, people from culturally and linguistically diverse backgrounds, and LGBTIQA+ individuals. Our work environments are free from bias and prejudice.

All applications will be treated with the utmost confidentiality.

📌 Admin Support Officer (Traralgon)
🏢 Little Saints Early Learning Centre
📍 Traralgon