Virgin Australia is looking for a Customer Advocacy Analyst to transform customer insights into meaningful improvements. You will analyse complaints and performance data, build dashboards, and provide actionable recommendations to strengthen customer trust and regulatory reporting readiness.
You'll partner with Experience, Operations and senior stakeholders to identify trends, root causes and improvement opportunities, ensuring high-quality data and impactful business outcomes.
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📌 Customer Advocacy Analytics Analyst (Hybrid) (Australia)
🏢 Virgin Australia
📍 Australia
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