We're partnering with an innovative, technology-driven organisation that's looking for a Business Systems Analyst to join its growing team. This is an exciting opportunity to work across business-critical applications, collaborate with a range of stakeholders, and contribute to continuous system improvements.

Role Responsibilities

- Provide application support for business-critical systems.
- Investigate, troubleshoot, and resolve application issues.
- Gather and analyse business requirements to recommend effective solutions.
- Work closely with business stakeholders, technical teams, and third-party vendors.
- Support system enhancements, upgrades, testing, and releases.
- Create and maintain system documentation and knowledge articles.
- Identify opportunities to improve business processes and application performance.
- Ensure incidents and service requests are managed within agreed timeframes.

To be successful, you'll have:

- Experience as a Business Systems Analyst, Application Support Analyst,



or in a similar role.
- Strong analytical and troubleshooting skills.
- Experience supporting enterprise or business applications.
- Excellent communication and stakeholder management skills.
- The ability to manage multiple priorities in a fast-paced environment.
- Experience with SQL, APIs, ITIL, or Agile methodologies is highly regarded but not essential.

What's on Offer?

- Hybrid working arrangement.
- A collaborative and supportive team culture.
- Opportunities for professional development and career growth.
- Exposure to cutting-edge technologies and business-critical systems.
- The chance to make a genuine impact within a forward-thinking organisation.

If you're looking for a role where you can combine technical expertise with business analysis and make a real difference, we'd love to hear from you.

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📌 Business Systems Analyst (Australia)
🏢 Launch Group
📍 Australia