XPT Software Australia Pty Ltd | Contract

Technical Lead - Energetic 365 CRM

Melbourne, Australia | Posted on 07/27/2026

- XPT Software Australia PTY Ltd, incorporated in 2016, is a Software Services company

- XPT works with topclients across Australia in Banking, Insurance, Telecom,Retail, Energy, Mining and Manufacturingdomains.

- We have 120+technocrats in Australia working at our clientlocations.

- XPT Software Australia is part of group companies which has globalpresence across India & Europe.

- We have served100+ clients globally, fulfilling their onsite-offshoreneeds.

Job Description

Must Have Skills
Dynamics CRM
copilot
Business Process Flows

Nice to haveskills

Experiencewith Dynamics 365 Sales, Customer Service, or Field Service modules.

Experiencewith Copilot Studio and AI Builder.

Detailed Job Description

Key Responsibilities

- Design, develop, and customize Microsoft Dynamics 365CRM solutions.

- Develop and maintain plugins, custom workflows,custom actions, and business process flows.

- Create and customize forms, entities, views,dashboards, and security roles.

- Build integrations with external systems using RESTAPIs, Web APIs, Azure Services, and .NET technologies.

- Develop Power Automate flows and Power Appssolutions.

- Work with Azure Functions, Logic Apps, Service Bus,and API Management for integrations.

- Participate in requirements gathering, solutiondesign, development, testing, and deployment.

- Troubleshoot and resolve application issues andperformance bottlenecks.

- Collaborate with business analysts,



solutionarchitects, and stakeholders.

- Follow best practices for CRM development, security,and deployment.

Required Technical Skills

Microsoft Dynamics 365

- Customizations and Configurations

- Plugins, Custom Workflow Activities

- Business Rules and Business Process Flows

- Ribbon Workbench / Command Bar Customization

- CRM Security Model

Development Skills

- HTML5, CSS3

- Dynamics 365 SDK

- Web API and OData

Power Platform

- Power Apps

- Power Automate

- Dataverse

- Power Platform Administration

Integration Technologies

- REST/SOAP APIs

- Logic Apps

- Service Bus

- SSIS (optional)

Database

- SQL Server

- FetchXML

- Query Expressions

Dev Ops

- Git Source Control

- Solution Deployment Management

Preferred Qualifications

- Bachelor's Degree in Computer Science, Engineering,or related field.

- Microsoft Dynamics 365 certifications are preferred.

- Experience with Agile/Scrum methodologies.

- Knowledge of Azure cloud services.

Preferred Certifications

- Microsoft Certified: Dynamics 365 Customer Service Functional Consultant

- Microsoft Certified: Power Platform Solution Architect Expert

- Strong problem-solving skills

- Team collaboration

- Analytical and troubleshooting abilities

Niceto Have

- Experience with Dynamics 365 Sales, Customer Service,or Field Service modules.

- Experience with Copilot Studio and AI Builder.

- Experience in enterprise-scale CRM implementations.

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📌 Technical Lead - Dynamic 365 CRM (Australia)
🏢 Xpt Software Australia
📍 Australia