Come join our fashion lifestyle business based in Dunsborough that supports and distributes to 350 + stockists across Australia and New Zealand. We are looking for an experienced reception/ administration person. You will work in a team with the Office Manager and other receptionist / admin person, retailers, agents and other departments in the office to provide assistance and support on a daily basis. We are looking for someone "long term" as establishing strong relationships with our customers and agents is a key part of the role. Office hours for this position are 8 am - 4:30 pm or 8:30 - 5pm.

You will be responsible for handling customer enquiries and sales queries, so an excellent phone manner and communication skills are essential. This is a varied, quick-paced and exciting role. The perfect position for a candidate who can demonstrate attention to detail, has high energy levels and understands the importance of excellent organization and customer service skills.

You will also be assisting in a multitude of areas and the job requirements will vary as our company grows. We are looking for a special person who can work independently where necessary, and cooperate positively with a motivated team of individuals. We pride ourselves on an inclusive, positive office culture.

Creating sales orders and invoicing through our inventory management system is a large component of this role, as well as shipping and handling orders and queries when required.

Prior experience in reception/administration and retail is preferable.

A minimum of 3+ years of reception/administration experience is required for this position.

Retail industry experience is strongly preferred and will be highly regarded.

Due to the seasonal swings we have very busy periods where all staff are required- for this reason it is difficult to grant leave over these busy periods -mid Feb - mid May and mid August to mid November.

Key Responsibilities include:





- Reception -including greeting and serving retail customers, answering the phone, responding to email enquiries.

- Invoicing, liaising with clients in regard to processing credits.

- Proforma customer and debtor follow-up by email and phone.

- Collection and maintenance of customer contact details and processing credit applications - ensuring up to date contact information, collecting deposits.

- Assist in the maintenance of filing and organizational procedures for soft and hard copy documents.

- Excel spreadsheets uploads for Dant and Brandscope.

- Pricing stickers for sample ranges.

- Sort stock returned from retailers and credit.

- Produce con notes and apply freight to invoices.

- Assist in preparing paperwork for International deliveries.

- Maintain order forms and systems in regard to stock availability.

- Ensure the office is presentable at all times by maintaining the office and kitchen cleanliness.

- General office and administrative duties as required, including mail, stock take, stock from the warehouse, ordering office consumables, freight reconciliations.

Key Selection Criteria:

- Previous experience in a similar position and well presented.

- Attention to detail and accuracy.

- Good memory recall

- The ability to learn additional software systems quickly.

- Confidence to think clearly and ensure the office is being managed efficiently.

- Intermediate knowledge and current use of Outlook, Word, Excel.

- Competency in Excel with basic formula skills is required for spreadsheet management and data analysis tasks.

- Dedicated, hardworking and the vision to go above and beyond.

- Excellent communication skills (written and verbal) at all levels.

- Friendly, thoughtful and can demonstrate initiative.

- The ability to prioritise, maintain office procedures and manage multiple tasks.

- Discretion and an understanding of confidentiality issues.

- To be considered for this position you will need to be able to provide written and verbal references of your previous experience in a similar role

No Agencies please

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📌 Administration/Receptionist - Humidity Lifestyle - Full time (Dunsborough)
🏢 LIQUID LINES HOLDINGS
📍 Dunsborough