Totally Workwear Dubbo is a leading provider of quality workwear and occupational safety solutions across regional New South Wales. Being locally owned and operated we are committed to delivering exceptional products and personalised service to our business customers. In house operations include embroidery and heat transfers making us a one stop shop for uniforms. Our reputation is built on reliability, product knowledge and genuine customer relationships.
About the role
We are seeking an enthusiastic and relationship-focused Sales Representative & Relationship Builder to join our team in Dubbo NSW 2830 on a full time basis. This is a pivotal position that combines active sales development with strategic relationship management. You will be the face of Totally Workwear Dubbo, building lasting connections with local businesses whilst driving revenue growth through consultative selling and exceptional customer service. This role is essential to expanding our market presence and maintaining our reputation for outstanding support in the regional community.
Key responsibilities
- Identify and pursue new business opportunities within the Dubbo region, developing a pipeline of potential customers through prospecting and networking activities
- Build and maintain strong, long-term relationships with existing clients through regular contact, proactive communication and exceptional service delivery
- Conduct product consultations with customers to understand their workwear and safety requirements, recommending appropriate solutions tailored to their specific needs
- Present product ranges and quotations to customers, effectively communicating features, benefits and value propositions
- Process customer orders, manage stock enquiries and ensure timely and accurate order fulfilment
- Provide expert advice on occupational safety standards, compliance requirements and best practices in workwear selection
- Maintain accurate customer records and sales documentation, utilising company systems and CRM tools effectively
- Achieve and exceed sales targets whilst maintaining a focus on customer satisfaction and retention
- Represent Totally Workwear Dubbo professionally at networking events, industry gatherings and community engagements
What we're looking for
- Proven experience in a sales representative or similar customer-facing role, ideally within workwear, safety equipment, or related industries
- Excellent communication and interpersonal skills with a genuine ability to build rapport and trust with diverse customer groups
- Strong sales acumen with a track record of meeting or exceeding sales targets
- Solid understanding of occupational health and safety principles, or demonstrable willingness to develop this knowledge
- Proficiency with CRM systems, sales databases and Microsoft Office applications
- Ability to work independently whilst remaining collaborative and supportive of team objectives
- Excellent organisational and time management skills, with capacity to manage multiple customer accounts simultaneously
- A proactive approach to problem-solving and customer service
- Valid driver's license and reliability in attending customer appointments and site visits
- Experience in regional markets or working within regional communities is advantageous
What we offer
Totally Workwear Dubbo offers a supportive and collaborative working environment where your contribution is valued and recognised. We provide competitive remuneration, comprehensive product training and ongoing professional development opportunities to support your career progression. You will have access to a range of staff benefits including discounts on workwear and safety products, and we prioritise work-life balance with flexible arrangements where possible. We are committed to creating an inclusive workplace culture where every team member can thrive and make a meaningful impact.
Apply now
If you are an energetic and relationship-focused sales professional ready to make an impact in the Dubbo region, we would love to hear from you. Please submit your CV, cover letter and any relevant references to our recruitment team. Join Totally Workwear Dubbo and help us continue to serve our local business community with excellence.