IQ Capital Group is expanding, and we’re seeking experienced, qualified Customer Service Agents who align with our corporate vision and are committed to delivering excellence from day one.

Our Corporate Vision

At IQ Capital Group, our vision is to empower everyday Australians to take control of their superannuation, personal insurance and wealth creation. For nearly two decades, we have built a reputation for integrity, innovation and outstanding client outcomes. Recognised by The Adviser Magazine as Best in Customer Service and Best in Branding, we continue to grow nationally while maintaining a strong commitment to quality and client care.

About the Role – Customer Service Agent
Experienced professional communicators with strong engagement skills
Industry‑leading remuneration including base rate, commissions and KPI incentives
Structured, supportive environment focused on performance and accountability
Award‑winning organisation with a strong national presence
Contemporary Southport CBD offices close to cafés, transport and green spaces

Why Join IQ Capital Group

For 20 years, IQ Capital Group has delivered consistent growth through a clear mission:
to provide Australians with transparent,



empowering financial solutions that support long‑term security and wellbeing.

As part of our Customer Service team, you will play a key role in initiating meaningful conversations that support our broader advisory services. You will be joining a positive structure that values professionalism, precision and high‑quality engagement.

What We Provide
Advanced interaction technology to support efficient workflow
Clear performance pathways and robust earning potential
A culture of recognition and team collaboration
A stable, reputable organisation with ongoing national expansion

What You Bring
Strong personal drive and skilled presentation
Positive team‑focused attitude
Results‑oriented mindset aligned with corporate goals
Demonstrated experience in high‑volume outbound engagement

Your Prospect

This is a chance to join a respected, high‑growth organisation with a clear vision and a strong commitment to excellence. If you’re an experienced qualified ready to contribute to a leading financial services team, we’d love to hear from you.

📌 Customer Service Call Centre Gold Coast
🏢 IQ Capital
📍 Gold Coast