Cherry Beans Group is currently looking for a motivated food expert with customer service or management experience to work in Franchise Support team at Head Office ,Rydalmere NSW.
This exciting opportunity is for an enthusiastic professional who is seeking a career in hospitality in a head office environment using their fine tuned and acquired work experience to forge a secure, fun and rewarding career.
ABOUT THE ROLE
New menu creation / development
Supplier management – facilitating samplings and tastings, analysing and documenting
Recipes improvement / update and onsite training
Trend & market research
Menu analysis articulating Cherry Beans brand
Menu consultation & demonstration
Maintaining the kitchen area and stock management
Provide operational/ maintenance support and compliance for our franchisee across our 47 franchise stores
Maintain qualified and supportive relationship with franchisees
Represent the Group by understanding, updating and applying our SOP
Undertake allocated tasks and report to General Manager and senior management
Organise and set up recent store opening
Evaluate and review stores
Knowledge on operational support and maintenance issues
Represent head office and our standards
Be able to train with confidence on operational and all matters related to operations of our cafes
Maintain excellent professional attitude and relations with our franchisee
Able to provide assured solutions to our franchisee and business partner
ABOUT YOU
Solid, up to date practical skills with customers and partnerships
Strong front-of-house experience in food, beverage, CS and hospitality management
Experience with customer relations or service.
Positive and pro-active attitude
Task planning, organisation and completion including proficiency in Microsoft Office and Outlook
Communication and teamwork with stakeholders and clients
Prepared to travel interstate
Prepared to work unsupervised but in a dynamic team environment
Full Driver license required