Job Description

Due to internal promotion, EVSE is looking for a proactive and engaging Service Coordinator to step into the business in an in office full time role in Silverwater to help us scale and deliver the highest quality service to our diverse customer base. As a Service Coordinator, you will play a critical role in assisting the Engineering and Services Team with the everyday operations the end-to-end servicing process.

Responsibilities:
Scheduling & Coordination: Organise site visits, reactive servicing, and annual maintenance.
Stakeholder Communication: Liaise with internal teams, customers, and contractors.
Billing & Database Management: Oversee service payments and maintain accurate records.
Admin & Documentation: Process orders, quotes, and service documentation.
Customer Engagement: Respond to inquiries and support customer service channels.
Sales Support: Identify opportunities to promote annual maintenance packages.
Invoicing: Ensure timely and proactive invoicing.

📌 Service Coordinator Silverwater
🏢 EVSE
📍 Silverwater