Job Description

A reputable truck dealership in Perth, Western Australia, is seeking a skilled Workshop Controller to lead and manage their dynamic team. Working with premium brands such as Mercedes-Benz, Freightliner, and Fuso, this role offers the chance to be an essential part of a well-established dealership, ensuring the smooth running of workshop operations.

About the Role:

The successful candidate will be responsible for overseeing the daily operations of the workshop, providing support to technicians, and maintaining high standards of customer service. You will also work closely with service advisors and focus on improving workshop efficiency and profitability.

Key Responsibilities:
Lead and mentor technicians and apprentices
Manage workshop operations, including scheduling and allocating tasks
Maintain accurate records of work orders, invoices, and job progress
Ensure top-quality customer service and satisfaction
Develop and implement strategies to enhance workshop performance
Communicate with service advisors to keep customers updated




Ensure compliance with warranty guidelines and company standards

What’s On Offer:
Competitive salary based on experience
Ongoing training, including in-house and manufacturer programs
Long-term career growth opportunities in a supportive environment
Up-to-date workshop facilities with advanced diagnostic tools
Comprehensive employee benefits, including health discounts and support programs

About You:
Qualified mechanic with experience in team leadership
Solid communication and problem-solving skills
Dedicated to promoting a safe work setting
Experience with European, American, or Japanese truck brands is a plus, but not essential

This is an excellent opportunity for a motivated individual ready to take the next step in their career and join a forward-thinking dealership in the heavy vehicle industry. Apply today to be part of this growing team.

📌 Workshop Controller Applecross
🏢 Complete Tyre Solutions
📍 Applecross