Start Your IT Career with a Growing Managed Service Provider

Data Outsource is a leading Australian IT and Cybersecurity provider supporting businesses across healthcare, qualified services and small to medium enterprises.

We are looking for an enthusiastic Graduate IT Helpdesk Engineer to join our team. This is an excellent chance for someone who enjoys technology, solving problems and helping people while building a long-term career in IT.

Unlike many entry-level support roles, this position combines both remote helpdesk support and onsite client work, providing valuable exposure to a wide range of technologies and real-world IT settings.

What You'll Be Doing
Providing Level 1 and Level 2 technical support to clients
Troubleshooting Windows,



Microsoft 365 and networking issues
Responding to helpdesk tickets, phone calls and emails
Setting up and deploying PCs, laptops and mobile devices
Assisting with Microsoft 365 administration and user management
Supporting cloud services and cybersecurity solutions
Performing onsite installations and break-fix support
Assisting with infrastructure upgrades and project work
Maintaining accurate documentation and ticket notes

Pay: $55,000.00 – $60,000.00 per year

Perks:
Travel reimbursement

Work Location: Hybrid remote in Lane Cove West NSW 2066

📌 Graduate It Helpdesk Engineer Level 1 & 2 Lane Cove West
🏢 Nameless
📍 Lane Cove West