Medical Receptionist (GP & Allied Health) – Experienced with Best Practice Software

About the Role
We are seeking a friendly, organised, and detail-oriented Medical Receptionist to join our busy General Practice and Allied Health clinic. This front-facing role is essential to ensuring smooth daily operations and delivering a high standard of patient care. Experience using Best Practice (BP) clinical software is highly desirable.

Key Responsibilities
Greet patients and visitors in a skilled and welcoming manner
Manage appointment bookings, cancellations, and recalls using Best Practice software
Handle incoming calls and respond to patient enquiries efficiently
Process patient check-ins, billing, and payments (EFTPOS, Medicare, private billing)
Maintain accurate patient records and update demographic details
Liaise with GPs, nurses, and allied health specialists to coordinate care
Manage correspondence including referrals, results, and reports
Ensure the reception area and waiting room are clean and organised
Support general administrative tasks as required

About You
Previous experience in a medical reception or administrative role (GP or allied health preferred)




Proficiency in Best Practice (BP) software or similar medical systems
Strong communication and interpersonal skills
Excellent organisational and multitasking abilities
High attention to detail and accuracy
Ability to work both independently and as part of a team
Professional presentation and a compassionate approach to patient care

Desirable Skills & Experience
Knowledge of Medicare billing, item numbers, and private billing processes
Experience with allied health scheduling and care coordination
Familiarity with medical terminology
Understanding of privacy and confidentiality requirements in healthcare

What We Offer
Supportive and collaborative team environment
Ongoing training and career development
Modern clinic with established patient base
Competitive remuneration based on experience

How to Apply
Please submit your resume and a brief cover letter outlining your experience, particularly with Best Practice software and medical reception duties.

Pay: $32.00 – $34.00 per hour

Work Location: In person

📌 Medical Receptionist Gp & Allied Health West Ryde
🏢 Medical Hub West Ryde
📍 West Ryde