Auto & General (A&G;) is seeking a Senior Forecasting Lead to oversee workforce planning for our contact centres. You will drive accurate long- and short-term forecasts, develop advanced forecasting models, and present actionable insights to divisional leadership.
You will lead and develop a team of Forecasters, challenging assumptions and applying best practices to optimize capacity and service levels across channels.
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📌 Strategic Forecasting Leader, Workforce Planning Brisbane City
🏢 Auto
📍 Brisbane
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