About the Role

Support high-quality Out-of-Home Care (OOHC) services through administration, compliance, and quality assurance. Work closely with Operations Managers, Therapeutic Specialists, and Case Workers to maintain accurate records, meet regulatory requirements, and improve service delivery.

Perks
Supportive and collaborative team
Purpose-driven work that makes a difference
Ongoing learning and development
Diverse and meaningful responsibilities
Flexible and inclusive workplace

Duties
Provide administrative support to Operations Managers and case work teams
Coordinate case planning, care team, cultural, and internal meetings
Maintain accurate client records and update case management systems
Audit files, review documentation, and monitor compliance requirements
Liaise with government agencies, families, and internal stakeholders where approved

Skills & Experience




Knowledge of OOHC standards and regulatory requirements
Solid administration, organisation, and record management skills
Experience with compliance, auditing, or quality assurance processes
Ability to manage confidential information with accuracy and discretion
Current unrestricted driver's licence; relevant tertiary qualification desirable

About the Company / Culture

Join a values-driven organisation committed to delivering protected, high-quality care for children and young people. We foster collaboration, continuous improvement, and a supportive culture where your contribution helps strengthen outcomes for families and communities.
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📌 Case Work Support Officer North Tamworth
🏢 Lifestyle Solutions
📍 North Tamworth