Silverchain is seeking a Customer Service Training Lead to strengthen our National Contact Centre. You will drive service excellence through training, coaching, QA and continuous improvement initiatives, supporting onboarding and ongoing performance of team members.
This role is hybrid, with training at the Bella Vista NSW office and a 12-month fixed-term contract. After training, you will work 2 days onsite and 3 days from home each week.
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📌 Customer Service Training Lead — Hybrid Role Geehi
🏢 Doist
📍 Geehi
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