Customer Service & Administration Officer

Are you looking for more than just a job? Would you love the opportunity to build a long-term career with a successful Ballarat manufacturer that genuinely invests in its people?

Our client is a proudly Australian-owned manufacturer with a strong reputation for designing and producing premium healthcare and therapy equipment that is supplied throughout Australia and internationally. Due to continued growth, they are looking for a motivated Customer Service & Administration Officer to join their friendly and supportive team.

This is an ideal opportunity for someone early in their career who has a positive attitude, enjoys helping people and is eager to learn. Full training will be provided by an experienced team committed to mentoring the right person.

About the Role

In this varied role you’ll be the first point of contact for customers while providing administrative support across the business.

Your responsibilities will include:
Processing customer orders accurately
Responding to customer enquiries via phone and email
Providing exceptional customer service
Liaising with internal teams to ensure orders are delivered on time
General administration and data entry
Assisting with day-to-day office operations

About You

We’re looking for someone who:




Has a friendly, professional and positive attitude
Enjoys working with people and providing great customer service
Has valuable computer and communication skills
Is organised with excellent attention to detail
Is reliable, motivated and willing to learn
Is looking for a long-term career, not just their next job

Previous administration or customer service experience is welcome but not essential. Attitude, enthusiasm and a willingness to learn are what matter most.

What’s on Offer?
Full-time permanent position
Monday to Friday, 9:00am – 5:00pm (with some flexibility)
Salary of $50,000 – $60,000 + Super (depending on skills and experience)
Comprehensive training and ongoing mentoring
Supportive and friendly team cultureGenuine long-term career opportunities with a growing Australian manufacturer
Secure employment with a company recognised for quality, innovation and customer service

If you’re looking to join a business where you’ll be valued, supported and given every prospect to grow your career, we’d love to hear from you.

we are proud to be an equal opportunity employer and welcome and encourage applications from all backgrounds.
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📌 Customer Service & Administration Officer City Of Ballarat (Australia)
🏢 Gforce Employment Solutions
📍 Australia