Knox City Council is recruiting for the Head of Customer and Service Improvement to lead the Strategy and Transformation Department. The role will identify and implement initiatives to enhance services, processes and customer experience, reporting to the Manager Strategy and Transformation with five reports.
The position is a Band 8, full time based at the Knox City Council Civic Centre in Wantirna South, with adaptable working arrangements.
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📌 Head Of Customer Experience & Service Improvement Melbourne
🏢 @
📍 Melbourne
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