As an Account Manager, you will represent the long lasting commercial point of contact of all your customers. You ensure customers' satisfaction and make the company grow, by upselling and renewing contracts of our existing customers. You will be in touch with CIO's, CFO's and CEO's of small and large companies, and revolutionise the way their business works!

The business scope of Odoo is so large that you'll never stop learning and, with a bit of creativity, you'll have a solution to most of your clients' pain points. With such a scope, you'll quickly master all aspects of entrepreneurship, to advise clients as an expert. It's not all about sales, it's also about providing value to your clients.

Responsibilities
Managing a portfolio of existing clients in Australia
Analyze and understand in depth your customers' IT projects: you will be their Odoo sales expert!
Identify potential/incentive future sales: increase your customers' use of the solution by offering them the right package in Odoo
Demonstrate the product (current apps, features) and new versions to end-users
Negotiate contract renewals:



from monthly to multi-year subscriptions

About you

At Odoo, we value your skills more than your resume.

Here's what we expect from you:

Must have
Fluent in English and French
Strong organizational skills: you will have around 150 clients to manage!
Solution - oriented
Passion for software products
Full working rights in Australia

Nice to have
Robust understanding of IT projects and client-facing solution selling
Experience managing and growing a portfolio of existing clients
Ability to identify upselling opportunities and align solutions to customer need
Confident in delivering product demonstrations and presenting new features to end-users
Experience in contract negotiation and subscription-based renewals
Commercial mindset with a focus on customer retention and expansion
Excellent communication and relationship-building skills with clients in a quick-paced environment
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📌 Account Manager En/fr New South Wales
🏢 odoo
📍 New South Wales