Customer Service Officer (CSO) – Allansford

Play a pivotal role in providing exceptional retail service to our customers. Excellent prospect for growth opportunities. Work in a robust rural sector-based business.

About the Role

This is an exciting opportunity for an individual with proven customer service skills within retail and/or warehousing environments. Your main responsibilities will include:
First point of contact for retail sales and enquiries
Receiving and storing of incoming goods
Order processing including point of sale and invoicing
Picking and packing of outgoing goods to customers and store transfers
Assist with stock control including inventory monitoring and stocktakes
Building excellent customer relationships
Champion safety and compliance requirements
General duties supporting the branch in the day-to-day operations

About You

Cert III in Retail or minimum 2 years retail or warehouse experience.

Computer literacy: Basic level Microsoft Office (Outlook, Word, Excel), Point of Sale Transactions and financial software.

Well‑developed interpersonal and communication (listening, written and verbal) skills, including the ability to work with a diverse range of people.

Ability to work successfully both autonomously and as part of a team.

Ability to problem‑solve,



as appropriate to role and responsibility level.

Excellent customer service skills – the ability to build successful relationships and to exceed a customer’s expectations.

Current valid driving licence.

A self‑starter with the ability to work successfully autonomously as well as part of a team when required.

Right to live and work in this location.

Desirable
Forklift licence (or willingness and ability to obtain)
Experience in the agricultural industry
Inventory management experience

About Us

AGnVET is an Australian owned independent agribusiness, providing rural supplies and services. Established in Forbes NSW in 1915, they have over 70 branches located throughout the Eastern States and their iconic brands include AGnVET, IK Caldwell AGnVET, Wheelhouse AGnVET, Acme AGnVET, AGnVET Rural and specialist water and irrigation business Darling Irrigation.

Our Benefits
Flexible working arrangements
Career experiences and personalised development support
Employee Assistance Program
Wellbeing benefits including vaccinations and discounted health insurance
$1,500 employee referral bonuses
Salary sacrifice to superannuation
Paid Parental Leave
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📌 Customer Service Officer – Allansford Agnvet
🏢 Agnvet Services Group
📍 Allansford