We have a Full time Waiter position available in Cairns, QLD 4870.
SKILLS
The role requires you to hold at least a relevant AQF (or equivalent) Cert II or above and 12 months of relevant work experience. If no relevant qualification, at least 2 years of relevant work experience is required.
RESPONSIBILITIES
The role of Waiter is to serve food and beverages, attend to guests’ dining requirements and ensure a high level of customer service is delivered to guests.
POSITION DUTIES
Greet customers professionally and provide menus and beverage lists.
Take dine-in and takeaway orders accurately, including dietary requests.
Communicate orders clearly to kitchen and beverage staff.
Manage multiple orders and attend to customers during busy service periods.
Explain menu items and daily specials and recommend suitable food and beverages.
Process payments using point-of-sale systems and cash registers.
Clear, clean and reset tables and return used items to the appropriate cleaning area.
Assist with reservations and customer seating when required.
Monitor stock and replenish dining and service areas as required.
Address customer concerns professionally and refer significant matters to management.
Comply with food safety, hygiene, liquor-licensing and responsible service requirements.
Work cooperatively with kitchen and front-of-house team members.
Perform other incidental and reasonable duties as requested by the employer.
ADDITIONAL ATTRIBUTES
Ability to work in a fast-paced environment
Teamwork and the ability to work independently
Solid work ethic
Excellent communication and customer service skills
Valuable time management
Knowledge of food and beverage service, including preparation methods, presentation and food safety
SALARY
Annual salary of $70,000 - $80,000 based on experience.
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