Join Australia's leading inflight catering and retail partner.
At dnata catering & retail, the sky's truly the limit!

About Us

Part of the Emirates Group, we are Australia's largest inflight catering and retail partner. We operate 13 facilities across 10 cities, employ over 4,000 people, produce over 47 million meals, and service more than 250,000 flights annually.

About the Role

We are seeking a motivated and experienced Operations Leading Hand to join our airport catering team in Darwin. This role is key to ensuring smooth operations, leading teams, and maintaining high standards in safety, quality, and performance.

You will support the coordination of daily catering activities within your area, ensuring aircraft are serviced efficiently and on schedule. Leading by example, you'll help foster a strong team culture while ensuring compliance with all operational and safety requirements.

Key Responsibilities
Lead and coordinate catering operations to ensure on-time aircraft servicing
Supervise, train and support team members
Lead by example by performing Driver/Marshaller duties when required
Allocate resources and manage workflow to meet operational targets
Monitor team performance, productivity and compliance




Complete required reporting and administrative tasks
Maintain safety, quality and regulatory standards (HACCP, WHS, etc.)
Provide professional communication and customer service

About You

To be successful in this role, you will demonstrate:
Strong leadership and organisational skills
Excellent communication and interpersonal abilities
A proactive, hands-on approach with the ability to lead by example
Experience working in fast-paced, operational environments
Commitment to safety, compliance and high service standards
Ability to follow both verbal and written instructions

Requirements
Valid Australian MR (or higher) Driver’s Licence
Flexibility to work across different operational areas as required

Why Join Us
5 weeks annual leave
Exposure to large- scale operations
Opportunity to build your skills
Career opportunities within dnata and the Emirates Group
Access to EmployeeAssistanceProgram, retaildiscountsand wellbeing perks

If you're someone who thrives in a fast-paced setting, enjoys leading teams, and takes pride in delivering safe, effective operations, we'd love to hear from you.
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📌 Operations Leading Hand Driver Northern Territory
🏢 dnata catering and retail
📍 Northern Territory