About us:

ND&Co;, ServiceNow partner specialising in delivering Business & Technology Solutions including scope, design, build, implement and post-delivery support services to the Corporate, Government & Not-for-Profit organisations.

ND&Co; provides staff with opportunities for future professional and personal growth and development, beyond JUST Business & Technology knowledge and know-how. To learn more, read on!

What's key to us? The Team. One Team Serving The Customer! We know that customer service is more than doing the possible. We strive to deliver what other companies see as impossible and THAT’s what makes us different!

Please note, we are looking for Sydney based candidates.

Please No Agencies

Perks:
Relevant training provided
Upskilling opportunities
Central Sydney CBD location

Duties & responsibilities:
Be the primary ServiceNow platform administrator for our customers
Provide expertise on technical questions related to the support and development on ServiceNow for our customers
Action and assign daily support tasks
Perform platform upgrades, releases, patches & hot fixes across ServiceNow environments
Automation focused understanding AI initiatives
Attend customer meetings for support, production releases, and governance




Liaise with clients & support teams to see that issues are resolved quickly
Contribute to continual improvement of the platform

Experience & attributes:
Experience as a ServiceNow platform administrator
Thorough understanding of the ServiceNow platform and upgrade procedures
Problem solving approach to take away the pain of the customer
Excellent written & verbal communication and interpersonal skills

Certifications:
ServiceNow System Administrator certification
ServiceNow CIS certifications
Other certifications advantageous

Please note, this is not a pure ServiceNow developer role. You will learn more about Business & Technology solutions that are leading edge and cutting-edge!

Apply Today

Join our team of professionals today. Click the Applybutton and send us your CV outlining your suitability. We look forward to welcoming you!
Expected remuneration.
Shortlisted candidates will have a quick 15-minute video call for introductions and then a subsequent in-person interview.
Successful candidates will sit a test to determine their skillset and platform knowledge
This role is available only to someone with minimum Permanent Residency status.
Sponsorship will not be provided.

📌 Servicenow Platform Engineer Sydney
🏢 ND and
📍 Sydney