Home Caring, part of The Caring Group, is an award-winning private home care company that provides aged and disability care across Australia.
We are committed to delivering sensitive and respectful client-centred care, offering a wide range of services such as complex care, high needs, personal care, respite, domestic assistance and home maintenance in the comfort and privacy of the clients' homes.
ABOUT THE ROLE The Scheduler is a key member of the Scheduling and Planning team and is responsible for planning and scheduling the matching process between the Support Workers and the participants within their allocated regions to achieve efficient permanent scheduling, optimisation and service allocation goals.
This is achieved whilst building robust working relationships and providing optimum customer service to our internal stakeholders and external customers. You will be responsible for coordinating Support Worker rosters,
ensuring continuity of care, award compliance, and responsive service delivery.
KEY DUTIES
Schedule and optimise Support Worker rosters
Ensure adherence to the Rostering & Award Guide and relevant Awards
Manage service changes and workforce availability
Communicate with participants and Support Workers
Support productive workforce planning
Collaborate with Operations and Case Management teams
Participating in Rotating roster of On-Call duties for staff scheduling (including weekend work)
ABOUT YOU
Experience in rostering, scheduling, or workforce coordination
Knowledge of aged care or disability services and awards preferred
Solid attention to detail and problem-solving skills
Confident communicator with a customer-focused mindset
📌 Scheduler / Rostering Coordinator – Aged Care & Disability Sydney
🏢 HomeCaring
📍 Sydney
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