Role

We are looking for an experienced Scheduler or someone with glazing experience to coordinate daily job deployment across the Melbourne region. This office-based position is part of our Melbourne team and requires regular contact with customers and tradespeople. The successful candidate will be an organised multitasker with solid communication skills. The role is based in Heidelberg West.

Key Responsibilities
Plan and allocate daily work for tradespeople to maximise productivity
Assess job requirements and assign appropriate resources
Communicate with customers and provide timely job updates
Manage logistics, including emergency and ad-hoc jobs, to meet customer needs professionally
Maintain accurate records and update Salesforce with job and scheduling data

Skills and Experience
Prior scheduling or glazing experience
Robust ability to prioritise and manage a high-volume workload with accuracy
Logical, solution-focused problem solving skills
Excellent interpersonal, written, and verbal communication
Proven time management and organisational abilities
Comfortable using computers and common software, including MS Office
Salesforce experience is highly desirable but not essential





About Us Express Glass is proud to be Australian owned and with over 40 years of expertise our highly experienced, qualified, and accredited team provide specialised advice on all glass repair services. Our customers range from retail, insurance, facility management and Strata markets. We are a national company with local expertise; employing and partnering with the best glaziers Australia-wide.

Express Glass employees have one thing in common: Passion for exceptional service, passion for safety, and passion to be themselves. Our team puts the customers at the centre of everything we do and partners with them to deliver seamless and responsive service.

When you join Express Glass, you join a community of people who enjoy coming to work and a company that genuinely invests in their employees. Consistent with our values and culture, we are strongly committed to community work. Through this work we build community partnerships to drive social change.

We provide advantages that support our people to deliver on our purpose – to be the #1 choice in glass. You will have access to an Employee Assistance Program, flexible working, and a collaborative community work environment.

To learn more about Express Glass visit expressglass.com.au

📌 Scheduling Coordinator Heidelberg West
🏢 Express Glass
📍 Heidelberg West