AO6 Case Manager - Brisbane CBD - 6 month contract

Join a high-performing Government team where you'll provide expert advice on complex employee relations and case management matters.

Why you'll love this opportunity
Work on complex employee relations and workforce management cases
Provide trusted advice to senior leaders across a large government organisation
Apply your expertise in drafting case management correspondence and managing sensitive HR matters

empire group is seeking an experienced AO6 Case Management Advisor for a Queensland Government prospect.

This role is suited to an experienced HR or Employee Relations professional with a robust background in Queensland Government case management. You'll partner with senior managers to provide expert advice across a range of complex workforce matters while ensuring compliance with legislation, policies and best practice.

Key Responsibilities
Provide expert advice and support on complex and routine case management matters, including:
Discipline
Employee grievances
Performance management
Attendance management
Medical management
Deliver specialist Employee Relations advice on employment conditions, workforce management and resourcing matters




Develop practical IR and ER solutions in partnership with managers and stakeholders
Prepare high-quality case management correspondence, briefing notes and reports for senior leadership
Coach and support managers to build capability in people management and human resource practices
Ensure matters are managed in accordance with relevant legislation, policies and government frameworks

About You

To be successful, you will demonstrate:
Previous Queensland Government case management experience is essential
Experience managing complex employee relations and workplace investigations
Strong experience drafting case management letters, correspondence and briefing materials
Sound knowledge of Industrial Relations and Employee Relations principles
Exceptional written communication and stakeholder engagement skills
The ability to manage competing priorities while maintaining confidentiality and professionalism

If you have proven Government case management experience and are looking for your next AO6 chance, we'd love to hear from you.
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📌 Case Management Brisbane
🏢 empire group
📍 Brisbane