With over 1.3 million members RAC is one of WA’s most iconic and trusted brands. We are a purpose‑led member organisation striving to create greater value for our members and deliver on our purpose to be “The driving force for a better WA.”

What will you be doing?
Assess damaged motor vehicles and caravans and determine damage costs
Recommend cost‑effective methods of claim settlement in accordance with policy conditions, manufacturers repair specifications and quality expectations.
Provide consistent and efficient repair management practices within measured service and cost targets
Identify and inspect vehicles to compile accurate reports on the extent of accident damage and vehicle condition
Advise and review assessment reports to validate assessment of quantum position and settlement decisions
Adhere to Motor Vehicle Insurance and Repair Industry Code of Conduct
Provide exceptional customer service to RAC’s members and stakeholders
Overcome objections and handle disputes and complaints at first point of contact

What are we looking for?
Relevant trade qualifications in Panel Beating, Spray Painting or Light Vehicle Mechanical Technology
Hands‑on experience as a Panel Beater, Spray Painter or Automotive Mechanic




Robust customer service and communication skills
Demonstrated problem‑solving skills
Flexibility and enthusiasm in a professional work environment
Must have a current and unrestricted driver’s license
Quoting or estimating experience within the smash repair industry is desirable
Commitment to putting members at the centre of everything you do

What can we offer you?
Motor vehicle, mobile phone and laptop to fulfil the duties associated with the role
Training and development to set you up for success in your role
A workplace culture where our people feel valued, respected and empowered
Work in versatile ways that meet work/life commitments and support wellbeing
Be part of a purpose‑led organisation that gives back to the WA community
An workplace that values ongoing career development
Free Roadside Assistance and discounts on RAC products and services, including Insurance, Holiday Parks and Resorts, Security, Finance and Auto Services
Opportunities for community engagement and corporate volunteering

If you are interested, don’t delay and apply today! Apply online with your Resume.
BetterJourneysRAC
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📌 Motor Assessor Western Australia
🏢 Rac Wa
📍 Australia