Uber is seeking a Senior Customer Success Program Manager to own a portfolio of long-tail retail accounts and drive growth within a scalable operating model. The role sits at the intersection of customer success, program management, and commercial operations, requiring solid data-driven decision-making and cross-functional coordination.
As a builder and executor, you will shape how the function works, define cadences, standardise processes, and scale the team over time.
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📌 Senior Customer Success Program Lead — Build Scalable Growth New South Wales
🏢 UBER
📍 New South Wales
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