Tes is seeking an experienced Product Support Manager to lead a growing team and shape the support experience for schools globally. You will collaborate with Product, Engineering, Customer Success and Sales to ensure customers receive maximum value from Tes solutions.
In this role, you will coach and develop 5–16 Product Support Specialists across APAC and EMEA, drive performance, manage escalations, and influence product improvements through customer insights.
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📌 Global Product Support Manager — Lead Customer Success Williamstown (Australia)
🏢 Tes
📍 Australia
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