Darwin Motor Group is seeking an Experienced Warranty Administrator to join our busy and qualified service team. Representing a wide range of leading automotive brands, this role is critical to ensuring accurate warranty processing and strong manufacturer compliance.

About the Role

As the Warranty Administrator, you will be responsible for the end-to-end management of warranty claims, working closely with Service and Parts teams to ensure claims are processed accurately, efficiently, and in line with manufacturer requirements.

Key Responsibilities
Process and submit warranty claims accurately and within required timeframes
Ensure compliance with manufacturer warranty policies and procedures
Liaise with service advisors, technicians, parts staff, and manufacturers
Maintain explicit, accurate, and well-organised warranty records
Respond to warranty-related enquiries and resolve issues efficiently
Stay current with manufacturer warranty updates and bulletins

About You




Previous experience in an automotive Warranty Administrator role (essential)
Strong attention to detail and excellent organisational skills
Sound understanding of manufacturer warranty processes
Confident communicator with a customer-focused approach
Ability to work autonomously and as part of a team in a fast-paced environment

What We Offer
Secure, full-time employment with a well-established dealer group
Supportive team environment
Exposure to multiple well-known automotive brands
Competitive remuneration based on experience
Ongoing training and development prospects

About Darwin Motor Group

Darwin Motor Group represents a diverse portfolio of leading automotive brands including Volkswagen, Kia, Hyundai, Mitsubishi, Suzuki, MG, LDV, and RAM, delivering quality vehicles and aftersales service to the local community.
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📌 Experienced Warranty Administrator Northern Territory (Australia)
🏢 Darwin Motor Group
📍 Australia