Position

Senior Business Analyst – Collections (Banking Transformation)

Location

Sydney/Melbourne

Contract

6+ Months and extendable

Must Have Skills
Solid business process mapping (L3/L4, Holocentric preferred)
Experience writing user stories and acceptance criteria (Given/When/Then)
Experience in workshops & discovery facilitation
Ability to translate business requirements into functional specifications

Key Areas
Operations
Product
Technology

Domain Experience
Banking / Financial Services (preferably Collections / Hardship / Debt Management)
Experience in large‑scale migration or transformation programs

Tools Experience
JIRA and Confluence
Process Mapping – Visio and Holocentric




Data Traceability – Excel (Advanced)
AI productivity improvements – Microsoft Copilot, Prompt‑based Querying

Nice to Have Skills
Functional and techno‑functional BA with collections knowledge for legacy transformation

Role Description

To support the end‑to‑end analysis, documentation, and validation of business processes and requirements across the Collections Migration Program, ensuring alignment with target state platforms (e.g., PLATO, AssistNow, downstream systems).
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📌 Senior Business Analyst – Collections Banking Transformation Melbourne
🏢 Ampstek
📍 Melbourne